Testimonials

Very knowledgeable and friendly agent Buying a house is stressful at the best of times, Helen made me feel at ease throughout the process. I had been looking for a property for many months and found my dream house. Very happy! Thanks Helen.

- Michael

Fantastic job in 10 days! This is the 5th house Helen has sold for me and I value her experience, professionalism and work ethic. I listed on Friday and sold within 10 days for a price I was extremely happy with.

- Lyn

Fantastic result and professional, personable service We used Helen due to her recent impressive results selling similar properties in our area. She did not disappoint. Her knowledge of the market, straight talking style, suggested sales strategy and execution were all invaluable and made the entire process straightforward. Highly recommended.

- Stephen

Professional, friendly and helpful. Helen kept in mind my parents age and made the selling process as easy for them as she possibly could. She was always very professional and kept us up to date with what was happening. Helen has a friendly and helpful nature and her years in real estate showed with the information she provided throughout the selling process. She would be a great person to help you buy or sell your property.

- Moira

Top agent, top result. We worked with Helen to sell our property. Helen was knowledgeable, gave constructive feedback and sourced the right experts to present our property to its best. I recommend Helen if your looking for an expert to guide you through the sales process.

- Peter

Excellent sale. Thank you to be a real estate agent and be come a friend. She is absolutely wonderful to work with. It’s like having a friend on the “inside” that is working for you. She really care about hers clients as well as the community and neighborhood she live in. She has a thorough knowledge of her job, communicates effectively and is a pleasure to work with. Thank you so much Helen.

- Chi And Long

Professional and good communication. Helen sold 2 houses for my wife and I, I found Helen to be very proficient and easy to deal with. We were very happy with her professional manner and found her to be very knowledgeable with the market and approach to the selling of the properties. Helen is certainly an agent to consider!

- Stephen And Jospehine

Helen helped us find the perfect first home when the market was at its most difficult for first time buyers. After some unsuccessful auctions, Helen recommended we try a different technique at the auction and it resulted in us being the highest bidder and securing our home! Helen has an excellent knowledge of the market and let us know as soon as a new house was available to view. This was incredibly important when houses were selling so quickly, frequently prior to the auction date. I recommend Helen to anyone looking for a house. Her knowledge of the area is a real asset and her expertise provides you with the confidence you need when making such an important purchase.

- Emily

Super professional. I would recommend the additional experience and knowledge Helen has, in every aspect of the real estate market. You will get the very best advice, to encourage you to prepare your property for the best possible sale. She uses her abilities to guide you in all aspects of selling your home. She sets up a marketing program, that suits the situation to ensure the best buyers are viewing your property. She will actively follow up and provide feed back. She is always a step ahead , and the experience she has shows. She is always available for you - the client.

- Fiona

Helen was the listing agent for my home in Milford, and within a month of it being listed, she had negotiated a successful sale for me, having 4 offers presented to me in a multi-offer scenario. Helen worked hard with regular open homes, additional private viewings and always kept me up to date with feedback etc. She also worked really hard to facilitate a mutually satisfactory agreement between the successful buyers and myself in terms of getting all the conditions satisfied really quickly in order for me to move forward with my plans to relocate. At all times Helen was professional, friendly and reliable, and I have no hesitation in recommending her to future, prospective clients.

- Gaylene

Selling our Family home of 50 years We approached Helen for her advice and guidance to navigate through the process of selling our parent's home of 50 years. After losing our mum 4 years ago and now with our dad moving into care, the decision had to be made to sell the much loved family home. With Helen's local market knowledge she presented her recommended sale options for our consideration. We were very impressed with the high level of detail Helen provided to us. We were kept up to date every step of the way from ensuring the necessary paperwork was completed and lodged, as well as keeping us up to date from every Open Home feedback. Helen was easily available to answer any questions we had. Thank you Helen for being alongside us through this journey which lead to a successful auction last week.

- Deborah

Helen was the agent for the sale of our family home. Our situation involved multiple family members. Helen successfully managed family expectations and personalities as well as the ebbs and flows of the sale process. We appreciated her pragmatism.

- Meegan

No BS with HS! Helen is a hard working, efficient, no-nonsense real estate agent. She knows her stuff and has a great network of people in the industry to assist when needed. Helen is straight talking, tells you how it is and gets the job done.

- Bich

Excellent Agent! Helen helped myself and friend purchase our first home. From the get go Helen worked hard to find us a something we were after. Helen is an extremely hard working agent, and will do all she can for her clients. Much recommended.

- Matthew

Our family retained Helen Shaw & Fiona Li to sell a property that we had owned for 47 years. The web based marketing campaign saw the house listed on several sites /platforms with open dates advertised & personal inspections coordinated with potential buyers. The photos & drone overview were very professionally done & highlighted the strengths of the property to potential buyers. The result of this campaign was 102 inspections over around 3 weeks - which demonstrated that the campaign generated genuine interest.We received weekly reports summarising the opens with details on numbers requesting 2nd inspections & feedback received from potential buyers. Follow ups with 2nd inspections were also outlined. This degree of close coordination was reassuring that we had entrusted the sale of the property to real estate professionals that had a plan & executed it exactly as they said they would do. Thanks to Harcourts & the personal investment of time & talents by Helen & Fiona to the sale.

- Grant & Fiona

Sooo competent! We were referred to Helen after selling successfully with another excellent Harcourts' agent out of town. Helen showed us several properties, getting a gauge for our needs. She also let, me know about several others for us to check out with drive-by's. It was really attentive and informative, but business like and zero pressure. Not sales-y or gushy, just genuinely helpful. I'm a bit fluffy and gushy myself and get embarrassed if I am wasting someone’s time, but not with Helen, she is one level-headed lady. Then, whoosh, we found the house. In two days she helped us get ready to buy - three family inspections, two building inspections, all questions answered, her own sales team called in where required, support at the auction, and good follow up. Also, the most comprehensive pre-purchase inspection that I've ever been part of - she checked everything for us. What a thorough agent! And now a friend. I'd definitely use Helen again, to buy or sell. As the old saying goes, if you want a job done well, ask a busy woman, she'll do it right first time.

- Penny

Tom and I just want to say a massive thank you for all your hard work you put in to selling our rental property on Glamorgan Drive. Your communication with us throughout the process was outstanding, we felt well informed every step of the way. No questions were left unanswered and we loved how you nudged us in the right direction for helping us get the best result when selling our property at auction. We truly think you are the best. Thanks again Helen and we look forward to working with you in the near future

- Kaylee & Tom

Perfect agent In a challenging time to purchase a new home through a Covid lockdown, Helen was fantastic at arranging access / viewing's and managing what could have been a stressful process to a wonderful outcome. Would definitely recommend

- Michael

Just too great! No mater we are selling or buyer, Helen has been always able to address our need or achieve a great result.

- YK

Outstanding result from a top agent! Helen was brilliant to work with when we sold our much-loved family home. She is a consummate professional and made the whole process so easy and stress free. The advice she provided was spot on and the marketing campaign successfully attracted a good number of genuinely interested buyers. Helen ensured that every question from potential buyers was answered promptly so that when we went to auction, we were in the best possible position to sell. We would definitely recommend using Helen to sell your home as she is hard working, honest and open and she exceeded our expectations in service and with our sale price.

- Joe & Sinead

Get in touch with Helen

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